Responsible Gaming

Gambling Should Be Entertainment, Not Income

At House of Rompa, we believe gambling should be enjoyed as a form of entertainment only. Betting should never be viewed as a way to earn money, pay bills, or solve financial problems. Only gamble with money you can afford to lose, and always set strict limits before you begin.

If you find yourself gambling more than intended or chasing losses, it may be time to seek help. Problem gambling can affect your mental health, relationships, and financial wellbeing.

Age Verification

Gambling is only legal for individuals aged 18 years or older in the UK. By accessing House of Rompa, you confirm that you are of legal gambling age in your jurisdiction. We take age verification seriously and reserve the right to request proof of identity at any time.

Parents and guardians: if you believe a minor has accessed gambling services, please contact us immediately and report the incident to the relevant authorities.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs in yourself or someone you know?

• Chasing losses: Trying to win back money you've lost by gambling more
• Hiding gambling activity: Concealing the amount of time or money spent gambling from friends and family
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Increasing stakes: Needing to bet more money to achieve the same excitement
• Failed attempts to stop: Repeatedly trying to cut down or quit without success
• Borrowing money: Taking loans or using credit to fund gambling
• Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
• Using gambling to escape: Gambling to avoid stress, problems, or negative emotions
• Lying about gambling: Being dishonest with loved ones about gambling habits
• Relationship strain: Arguments with family or friends over gambling

If you've ticked more than one box, please reach out for support immediately.

Self-Help Tools & Player Protection

We're committed to providing tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Cap the maximum amount you're willing to lose during a session or period
• Reality Checks: Receive regular reminders of how long you've been gambling and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gambling is becoming problematic
• Session Time Limits: Set automatic logout reminders to prevent extended gambling sessions
• Account Pause: Take a break from gambling for a set period

To access these tools, log into your account and navigate to your responsible gaming settings. If you need assistance, contact our support team.

Support Organisations & Helplines

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:

Need Help? Take Action Today

If you're concerned about your gambling or that of someone close to you, please seek help immediately. There is no shame in reaching out—support is available and confidential.

Don't wait: Contact GamCare on 0808 802 0133 (24/7, free) or visit one of the organisations listed above. Recovery is possible, and help is just a phone call away.

At House of Rompa, your wellbeing is important to us. If you have any questions about responsible gambling or need assistance accessing support tools, please contact our customer support team.